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  • Report:  #976198

Complaint Review: The Inn at Mystic

The Inn at Mystic The Flood Tide Inn once they had my credit card nothing mattered Mystic, Connecticut

  • Reported By:
    Graceyjean — milford Connecticut United States of America
  • Submitted:
    Fri, November 30, 2012
  • Updated:
    Fri, November 30, 2012

Anyone stay in Mystic?? Just want to share my exp while staying at THE INN AT MYSTIC - I hope this saves anyone the aggravation ---http://www.innatmystic.com/ 

Horrible experience! I wish I could say wonderful things but cannot. I was completely let down with the condition of my two hundred and forty dollar room. The room was advertised to have a wonderful view which it would have if the porch was not filthy had a working overhead awning. The room was the equivalent of a Econolodge on some desolate highway in some place no one visits. The mattress and pillows were so flat my husband & I tossed & turned all night, waking with neck aches. The shampoo (no conditioner) left my hair feeling so greasy I showered as soon as we got home. I was told JODY the Owner/Manager was not there to assist with my concerns upon check in and also upon check out. I left a note for the Owner/Manager, JODY, with my concerns written clearly and requested a call back. After I have called the Owner/Manager, JODY, FOUR times I still have yet to speak with her. I just received a message from an obvious high school age employee telling me JODY will not be calling me because she "Considers the matter settled" What a horrible feeling...I feel so taken advantage of. Well JODY We travel to your city often and will be sure to spread the word of our experience

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