Complaint Review: The Kar Store

We bought our car in October 2007. Inspection went out in December, so we took it up there and failed 3 times. (We also found out they either took the check engine light out or they were just iggnorant and didn't change it.) they knew that car had problems but decided to see it anyways. So we paid them $500 to do the repairs and FIX the problem.

Well a year later we go to inspect the car and somehow it fails for the exact same thing! So not only does he tell me that he is not going to fix it again but I have to pay them another $500 to fix it when they should have fixed it right the first time. So all in all we ended up spending over $2000 in repairs. So we ended up trading it in to soemwhere else and will NEVER go back.

Natalie
Arlington, Texas
U.S.A.