Complaint Review: The Kingsley Group SUSAN KINGSLEY

I had found out about the Kingsley Group by a recommendation of a coworker and after contacting them to find out more about their company I decided that their services would be useful for what I needed.

I went through the steps of becoming a customer of the Kingsley group and had frequent contact with SUSAN KINGSLEY regarding the services they offered. I provided my credit card information and was told to wait a few days for SUSAN KINGSLEY to contact me.

A week passed with no contact after submitting my credit card information. I contacted them and a male representative told me that Susan was out of the office and would get back to me. He did not ask my name, customer ID number or phone number to identify who was calling or where to call me back and hung up on me shortly after.

I tried calling back and was continuously hung up on. I never heard back from Susan Kingsley and two weeks later my credit card was charged 3000 THREE THOUSAND DOLLARS in charges from the Kingsley Group. This was after they had already deducted the amount for the services agreed upon which was less than 1000 to start and we had not spoken regarding any further charges. I called and got through to the company once and gave my client ID and the representative put me on hold and I was on hold for 10 minutes before being hung up on.

This entire company is a HUGE SCAM and judging by the name KINGSLEY GROUP I think Ms. Susan Kingsley is running this scam all by herself promising great services and in fact only stealing credit card numbers to make herself richer and not providing anything. HUGE SCAM SUSAN KINGSLEY KINGSLEY GROUP !

Katie
Brooklyn, New York
U.S.A.