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  • Report:  #863841

Complaint Review: The Knot.com

The Knot.com The Wedding Channel Vendors Beware, Internet

  • Reported By:
    Kevin M. — Bryn Mawr Pennsylvania United States of America
  • Submitted:
    Wed, April 04, 2012
  • Updated:
    Wed, April 04, 2012

Vendors should think twice about advertising on The Knot. It is very expensive (around 5 grand per year for good placement) and they do not appreciate your business. I have experienced many problems...over billing that took nearly a year to fix (I was refunded over $2000 in over billings). Eighteen months after this my ad was deleted from the site after winning one of The Best of The Knot Awards.

I was off the site for 4 weeks while they fixed the problem...less than 3 months after this my front page placement was goofed and they have dropped me to the back pages of the site and no longer marked me as winning The Best of The Knot yet they continued to charge me for front page placement. Not worth your time or effort to advertise on this site unless you love very poor service.

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