Complaint Review: The Kroger Co.

Very Disappointed In The Kroger Co.     They Have A Very Poor Customer Rewards Program For Their Legitimate, Paying Customers!   I can Not Reiterate On How Many Times I have contacted The Kroger Co. to Complain About Their Rewards Program!   It Is Absolutely Horrible and has Always Been That Way For Around The Past (20) Years!   They Only Cater To The Gasoline Companies For Making Grocery Store Purchases and Nothing More!   Back home in Canada, Our Grocery Stores Have Real Rewards Programs whereby when You spend something like $100.00 to $500.00 dollars, then You Get Something Like A $5.00 Grocery Store Credit Towards Your Bill and the Points Never Expire!   The program that I am talking about for example is called the Air Miles Program and You Can Go Under www.metro.ca for More Information and that is typically with the Metro.ca Grocery Stores and Everybody In Canada Loves The Program!   Another similar program that we have is called PC Optimum and it is offered with the other Canadian Grocery Chain Stores such as Loblaws and No Frills and even Shoppers Drug Mart.  For More Information About That Program, then please visit:  https://www.pcoptimum.ca.   I just can Not Believe that The Kroger Co. being a Billion Dollar Company Can Not Afford To Offer A Similar, Fair Grocery Shopping Rewards Program!   Shame On You!   Thank you.   Sincerely yours,           Howard Paul Shore Ex-Customer Executive, Volunteer Writer For Google And Tripadvisor Websites   /HPS   PS:  Thankfully I Shop At Trader Joe's Whereby The Prices Are Way Cheaper And They Don't Need To Worry About Giving Their Customers Further Discounts!   PS:  Back on Thursday, September 27, 2018, I Did Contact Them To Complain About It And All They Gave Me Was A Case Number Of:  #  29458468 And Was Offered No Resolution, Period!