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  • Report:  #75154

Complaint Review: Lakeside Collection

The Lakeside Collection ripoff Cancelled order without notification Very poor business practice! Northbrook Illinois

  • Reported By:
    — Holmes Pennsylvania
  • Submitted:
    Wed, December 17, 2003
  • Updated:
    Wed, December 17, 2003
  • Lakeside Collection
    P.O. Box 3088
    Northbrook, Illinois
    U.S.A.
  • Phone:
    847-444-3150
  • Category:
    On-Line Stores

I had ordered 11 Wooden Poem Frames for my family members for Christmas. These frames were called "Remember Me". It was a nice poem for a loved one who has passed away and you could put their picture in it.

I ordered the frames on 12/4/03 and kept checking the order status and it hadn't been shipped yet. Well, today I checked my order and it said that there was no description of my order, so I called customer service and found out that they had discontinued the frames and they cancelled my order.

I received no e-mail notification of this cancellation! These were Christmas presents and we are a week away from Christmas and I am being told that the Christmas presents I had for my family have been cancelled and no one notified me!? Very poor business practice! I am FURIOUS!

Desiree
Holmes, Pennsylvania
U.S.A.

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