Complaint Review: The Large Art Company

A WARNING to bronze art and sculpture buyers:

I placed an order with Large Art company in MAY 2008 for a sculpture of a child playing. The following was a string of lies I was told to when they began their attempted RIP OFF!

LIE # 1: I was told that my piece would be delivered in 4-6 weeks in time for a wedding gift for my sister.
LIE # 2: Piece was in stock
LIE # 3: The owner RICHARD RIST, also claimed that Large Art was the foundry that cast the design

After the tracking number did not arrive at the end of the 6th week. I called and spoke to the owner again, RICHARD RIST, and he said that no such promises were made about delivery. I reminded him that I had spoken to him 6 weeks before and that he told me the piece was in stock. He claimed he had no recollection of speaking with me and assured me that no promise would have been made.

I insisted that I had in fact spoken with him and challenged him that if I had not spoken to him, then who else would have taken my order? He gave no explanation, and said the piece was back ordered with his supplier in China I then challenged him that he himself had told me at an earlier date that he was the foundry. He then called me a liar and hung up!

For the last 6 months, I have attempted to call back several times, and mailed LARGE ART company a certified letter demanding a refund, which was returned as refused. I have still not received the art I purchased for a wedding gift 6 months ago.

I have since filed a complaint with the BBB, and my States Attorney Generals Office, who is investigating the matter.

Do not do business with this company; they will say whatever it takes to get your money, then SCREW You!

I know there are many others out there that have made similar complaints and I only wish I had read them first before doing business with them.

Vanessa
Bar Mills, Maine
U.S.A.