The Learning Annex - Real Estate Wealth Expo In Los Angeles Not honoring a money back guarantee Ripoff New York New York New York
On April 8th, 2006 I attended the Real Estate Wealth Expo in Los Angeles. I listened to a seminar on investing in tax lien certificates and tax deeds.
This sounded appealing so I decided to purchase the program. After all, the presentor, Wayne Gray, told us we had a money back guarantee within 30 days. I puchased the program for $1943 with the intent of reviewing it within that 30 days.
After a few weeks, I decided this was not for me. I contacted The Learning Annex to begin the return process. I was told to read the fine print at the bottom of the contract. The fine print read the normal 3 day cooling off period. This is not what was promised at the seminar, and The Learning Annex actaully stated that other have been contacting them wanting the 30-day money back guarantee.
I am getting the run around from them. I spoke with Eleisha, and she would not pass me to her manager, Dominick. In fact, she wouldn't even tell me his last name. The best I could do was send him an e-mail.
Don't buy any of these programs from The Learning Annex.
Christina
Santa Monica, California
U.S.A.
5 Updates & Rebuttals
Dominick
New York,New York,
U.S.A.
We have compensated the student for their purchase
#6UPDATE Employee
Fri, May 19, 2006
A refund was issued on 5/11/06 for the purchasing amount.
Dominick
New York,New York,
U.S.A.
We wish to resolve this matter to the customer's satisfaction
#6UPDATE Employee
Thu, May 11, 2006
Although the teacher states to us unequivocally that he did not give a 30-day guarantee, we will be contacting the customer so that we can attempt to resolve this and keep their patronage.
Dominick
New York,New York,
U.S.A.
We wish to resolve this matter to the customer's satisfaction
#6UPDATE Employee
Thu, May 11, 2006
Although the teacher states to us unequivocally that he did not give a 30-day guarantee, we will be contacting the customer so that we can attempt to resolve this and keep their patronage.
Dominick
New York,New York,
U.S.A.
We wish to resolve this matter to the customer's satisfaction
#6UPDATE Employee
Thu, May 11, 2006
Although the teacher states to us unequivocally that he did not give a 30-day guarantee, we will be contacting the customer so that we can attempt to resolve this and keep their patronage.
Dominick
New York,New York,
U.S.A.
We wish to resolve this matter to the customer's satisfaction
#6UPDATE Employee
Thu, May 11, 2006
Although the teacher states to us unequivocally that he did not give a 30-day guarantee, we will be contacting the customer so that we can attempt to resolve this and keep their patronage.