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  • Report:  #1273536

Complaint Review: The Leisure Group/RSI Inc.

The Leisure Group/RSI Inc. Reservation Services International Broken Promises that sound great during the presentation but fail to materialize Orlando Florida

  • Reported By:
    Tony — Palm Coast Florida USA
  • Submitted:
    Fri, December 11, 2015
  • Updated:
    Fri, December 11, 2015
  • The Leisure Group/RSI Inc.
    5036 Dr. Phillips Blvd STE 256
    Orlando, Florida
    USA
  • Phone:
    407-370-0610
  • Category:

My wife and I attended a presentation in August 2015 at a hotel in St Augustine Fl. We were impressed by the presentation which promised discounted vacations by showing "current prices" found on the internet compared to The Leisure Group's/RSI pricing of approximately 1/2 the internet cost. We have to note that "The Leisure Group" is a dealer of Reservation Services International (RSI).

We were skeptical but went ahead and traded in our Marco Island Fl Timeshare (which we loved) toward the $10K purchase price for membership. We ended up paying $4645 plus our timehare.

We have now discovered that the "Promotional Gift" of a "free cruise" and a 3 day fly/stay vacation is a waste of time/money. There are so many strings attached to the "free gift" that it's almost impossible to take advantage of any of it.

Moreover, we discovered that when we tried to book several cruises through The Leisure Group/RSI, the cost ends up being about $100 to $150 dollars less than the cruise company's price for the exact same cruise/time/cabin. At a savings of $150 it would take 31 vacations just to recover the $4650 that we paid or 67 vacations to recover the real cost of $10K. When it's time to pay the $199 annual renewal fee for our membership, we'll save the money and let the membership lapse.

We advise anyone reading this to throw away those Promotional Offers, stay home and save your money.

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