Complaint Review: The Loan Shop/Westbury Ventures

Supposedly i took a payday loan at the beginning of 2007. They cant or wont show me the agreement. So xmas was rough and i got another payday loan in dec from another co. The loan shop was somehow able to get that information and tried to pull $300 from my account. I called and made arrangements with their rep. Money gram payments. I made my first payment. They still tried to pull from my account. Cost me an nsf. I talked to the rep again, he said oops our mistake, wont happen again.

The day im supposed to make the next payment they pull AGAIN for $150 this time. Takes me 3 days to get ahold of them. I ask for his supervisor. Very rude *word i cant say*! Said her rep shouldnt have made those arrangements. Not my problem, im following what he said!!

It goes downhill from there with her calling us low lifes and bums. I have actually contacted a lawyer, dont know if it will do any good though, Im also calling the BBB and the attorney generals office. I will acknowledge that i owe the money if they would email the agreement. The point here is their reps will say whatever they think they need to to get you to send them money any way they can get it.

Krickett
elliottsburg, Pennsylvania
U.S.A.