Complaint Review: The lodge of Westoaks in Houston TX 77082

I am not writing this email with happiness at all. I tried to wait on some type of response locally but thats hasn't happened so here we are. Approximately 3 weeks ago on April 3, 2016 at about 12:30am I was walking to the leasing office with a friend to drop my rent and water bill off as I had just gotten back in town and didn't want it to be late since I've never been late in the almost 3yrs I've resided here.  I realized I left my gate card to get out the gate (I didn't drive because parking is ridiculous and I had to park about 7 buildings away as is (unsafe)  We saw a man coming out of the workout room (where it says smile you're on camera) and asked him for his gate card. He walked over assisted me, waited and I thanked him. I noticed he was walking behind us a ways  back  but thought nothing of it.(figured he lived here, he had a gate card) As we got right in front my apt I heard my friend say "what r u doing, get off of me" this happened in seconds.  I had to fight this man off of her!! He didn't care that it was 2 of us! I called the police, they came and took a report. 

I went to the office the next morning only to be told that the same security cameras used as a selling point don't work. I immediately burst into tears bc I workout in there alone! I was also told the courtesy officer whom Ive Never met lives in my building. (Slap in the face bc we screamed for our lives) Under the false impression that If something happened it would b recorded! I also asked if the gate cards would scan who used them. Needless to say I've heard NOTHING back. I was told 2 days later someone tried to break into a tow truck n it was recorded so I could look to see if  it was the same guy, nope nothing heard about that either. Why do the tow trucks have working  cameras but where I pay almost  $1200 a month in rent doesnt? It's a slap in the face, there has been no follow up, no care  and I feel very unsafe ! I have to park buildings,away bc ppl have a multitude of guests over.

I am moving mid May more like May 21 2016. I do not feel at this point that I owe this property another red cent for what I have been through. I could have gone to the media about  this incident but I wanted to give corporate a chance to respond FIRST. I'm certain the women and men let alone children swimming or working out in the fitness area have no idea that the cameras that say "smile your on camera Don't work! Is that supposed to be a scare tactic. Now the man who attacked us ,who would have been on camera ISN'T because they don't work. So I propose me ending my lease as of May 21, 2016 without any additional monies owed. I feel I have been a great tenant on top of dealing w my multiple unresolved complaints and  letters etc about my 3rd floor disrespectful and loud neighbors and unanswered workorders. This is the LAST straw. My life was and still is in jeopardy!  I followed up with the coprporate supervisor after speaking to the local property manager and here is how that went below.