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  • Report:  #1428157

Complaint Review: The M Lasik Center Dr Mazaheri

The M Lasik Center Dr Mazaheri Michael Mazaheri They kept my deposit even i havent gone for the surgery with them. Richardson Texas

  • Reported By:
    Ahmad — Plano Texas United States
  • Submitted:
    Fri, February 09, 2018
  • Updated:
    Fri, February 09, 2018

I was interested in Lasik surgery and so I looked for the doctor in my insurance network since I was getting 15% discount from my insurance. I called them to get an appointment and they said eye exam is free and i got the appointment for 23 Jan. When I reached there they asked me for my insurance and asked me to-do paper work. After paper work Doctor Assistant talked to me and said if you are interested in the surgery than you need to deposit 500 dollars today and there is no fee for eye examination. Then Dr Mazaheri came and told me according my prescription I am eligible for PRK which is better than LASIK and recovery time is  two days without doing any tests and told me it will cost me 3800 after the discount. I showed interest and deposited $500. After that his assistant puts some drops in my eyes and took the eye pressure and given me prescriptions and asked me to do some more paper work that if something goes wrong I will be responsible. After coming home I did some research and discuss with my friends who gone through the process in past they said PRK takes couple of weeks to get recover instead of two days and asked me about topography test which is done to check eligibility for surgery.

I called the Doctor and asked him why he has not done the topography he said he will do on the day of surgery which does not make sense so i asked him again but he was not able to satisfy me. I was not satisfied with his answer and consulted with other doctors and decided not to go for surgery with him because he is not able satisfy me. So I called them his assistant answered the call I told her I have changed my mind and I don’t want to for surgery. She asked me to hold and given the phone to doctor and I said same thing to him and asked him about my deposit. DR started making excuses and told me he has spent time on me so he will do some calculations and their manager will call me next day that how much money I will get back. Next day I waited whole day I haven’t received any call from them so I called them at the end of the day and asked them about my deposit. They said they will only give me $250 back since I already signed the papers and they already informed me that they will charge $250 for test if will not go surgery. And If I need the papers I should right the letter to them and they will mail all the papers. I said I will complain about you since you have changed your statement. He said you are threatening me to get the money back which is crime. I do not give you the money back you can do whatever you want and hung up the phone on me. 

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