Complaint Review: The Master Craftsman

I consider The Master Craftsman to be a totally disreputable company that I would not recommend to anyone. From the salesperson, the customer service personal, the manager and the owner I received total disrespect and dishonesty.

After signing a contract and having my table picked up by them last August(08) I had to pick up the table personally some 8 months later when The Master Craftsman totally ruined the original appearance and refused to refinish it again as agreed to in the contract. They promised 100% customer satisfaction!

The second company, where I took the table, completed the work in one week with immaculate perfection. This incredible experience with The Master Craftsman cost us headaches, much stress, loss of sleep and time(8mo) and hundreds of dollars in loss.

I would strongly suggest that you save yourself the agony of doing business with The Master Craftsman.

Paul
Toronto, Ontario
Canada