The MEGA Life And Health Insurance Company/ Alliance For Affordable Services/ Health Markets what they did to you!! debited my credit card unauthorized/ midleading and confusing N Richland Hills Texas
Approached by an agent I knew and trusted on July13, I signed up at out first meeting.I didn't read "the signs"...the material describing choices of coverage had the receipt on the back page, including credit card and bank debit. Materials are not left for you to read if you do not sign up.
I specifically did not want my credit card charged until July18 and she wrote that down.
on July 22, I found ripoff reports and read them. I immediately called my agent, who then had her manager call. He tried to introduce me to other products.....he says because of Hippa laws, I would have to call The Mega INsurance Co and the Alliance for Affordable Healh products myself.
After hours of phone calls cancelling both applications and being told next steps (we'll send, you return signed, etc) and how my money would be returned, I received my credit card statement for this period and the $115 charge was transacted July16.....2 days before my specific instructions.
I contacted my credit card company and am disputing the authorization of $115.00. I also called my bank and put a STOP on Electronic Funds Transfer of $499.00
I will update you when I have my money back!!
Thanks to all who took the time to write here
Concerned citizen
treasure island, Florida
U.S.A.
1 Updates & Rebuttals
Concerned citizen
treasure island,Florida,
U.S.A.
MEGA LIFE & Health--
#2Author of original report
Thu, July 31, 2008
update.....on July 21....long before approval for insurance, my crdit card was debited $404.99.........on July 25, I received from the underwriters a packet to verify information, including my bank account for EFT.....
they had already put it on my credit card!!! On July 28, they reverse the payment to my credit card. They were UNAUTHORIZED to go to
my credit card anyway!!!!! I still await the resolution of the disputed $115.00 on my credit card which has not been credited back yet.
July 29, I called the agent and left a message informing her of the unauthorized withdrawal, the deceit around when money would be withdrawn and informed her she would be getting a detailed letter from me, as well as would the equivalent of our insurance commission....consumer advocacy in regulatory affairs....overseeing Health Insurance.....they are contacting both the company and the agent.