The Money Source Withdrew two payments from my checking account Meriden Connecticut
I made my monthly payment through the company website. The Money Source attempted to withdraw two (2) payments from my checking account resulting in three overdraft charges to my checking account.
When I spoke to the customer service representatives of the company, each claimed they "have no control of the portal" and could not credit my mortgage account the $90.00 I was charged through an error The Money Source claims to have no responsibility for.
1 Updates & Rebuttals
Kristi
Melville,New York,
United States
Reply
#2UPDATE Employee ..inside information
Mon, April 08, 2019
Good Afternoon, My name is Kristi Schleicher. I am the VP of Customer Experience here at TMS. If posible I'd like to go over your experience with you. My direct email address is Kristi.Schleicher@themoneysource.com. I look forward to working with you.