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  • Report:  #838221

Complaint Review: The Natural Sapphire Company

The Natural Sapphire Company Buying sapphire engagement ring over the net be careful New York, New York

  • Reported By:
    mjdeborah — New Yourk New York United States of America
  • Submitted:
    Mon, February 13, 2012
  • Updated:
    Thu, August 27, 2015

My experience with New York based e-retailer in sapphire engagement rings The Natural Sapphire company is extremely bad. Last year the company declared 15% discount about a week before Valentines Day. I purchased a heart shaped blue sapphire (about 0 .35 carat) pendent studded in white gold for $4000 for my first wedding anniversary. When it arrived it nowhere looked identical to what it was displayed on the websitewww.thenaturalsapphirecompany.com. It was a big disappointmentFurther the stone had inclusions. The craftsmanship was terrible. Overall it looked like a $20 imitation stuff.

Even worst about 3 months back I approached a local jeweller to valuate it he appraised it at $400 . I was shocked so I did get it re-appraised with two more NJ based jewellers both of them appraised it at $300 and $350. I called up The Natural Sapphire Company who offered me to buy it back at original cost provided I buy a replacement jewelery from them. They are not willing to pay back the money.Recently I goggled for The Natural sapphire Company complaints and to my chagrin found huge number of consumer complaints . Most of the complaints talk about their overpriced stones and jewelry with very bad craftsmanship and doctored images on their web site.Overall keep away from this company

The Natural Sapphire Company
6 East 45th Street, 20th Floor New York, NY 10017
info@TheNaturalSapphireCompany.com

TEL: 212-869-1165 FAX: (212) 869 -5286

1 Updates & Rebuttals


The Natural Sapphire Company

new york,
New York,
USA

FAKE POSTING FROM EX-CONTRACTOR

#2REBUTTAL Owner of company

Thu, August 06, 2015

OUR COMPANY WAS SUBJECTED TO FAKE/FALSE REVIEWS BY A FORMER EMPLOYEE/VENDOR

All the negative reviews on RipOffReport.com were created from Mid 2011 till early 2012 (about 7 month period).  A former contractor located in India posted these false reviews.  Note the grammar is very poor in most of the reviews and the claims are in many cases outrageous.  We filed suit in court to have the dozens of false reviews removed from the internet in 2012.  

The judge issues a court order to remove all the false reviews and Google complied on most of the fake reviews that we could find.  Bing and Yahoo do not have a legal dept that removes court orders so many of the false reviews still show up.  

The Natural Sapphire Company has a near perfect reputation on Yelp, TrustPilot and other highly respected 3rd party review websites.  Do not believe the nonsense you read on this website, (((REDACTED))) etc, they were all fake!

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