The mattress sags...even when new out of the plastic. The sales person lied and the so-called mattress inspector was a rude jerk. Commercials are not truthful. Buyer Beware.
2 Updates & Rebuttals
The Original Mattress Factory
Cleveland, Ohio, United States of America
The Original Mattress Factory Reply
#3REBUTTAL Owner of company
Mon, January 28, 2013
We are sorry to hear that you are unhappy with your purchase. We recommend that you contact the factory or store from which you made your purchase in order to speak with a customer service representative. They can set up a time to come out to inspect your product as well as your frame.
The Original Mattress Factory
Cleveland, Ohio, United States of America
The Original Mattress Factory Reply
#3REBUTTAL Owner of company
Mon, January 28, 2013
We are sorry to hear that you are unhappy with your purchase. We recommend that you contact the factory or store from which you made your purchase in order to speak with a customer service representative. They can set up a time to come out to inspect your product as well as your frame.
2 Updates & Rebuttals
The Original Mattress Factory
Cleveland,Ohio,
United States of America
The Original Mattress Factory Reply
#3REBUTTAL Owner of company
Mon, January 28, 2013
We are sorry to hear that you are unhappy with your purchase. We recommend that you contact the factory or store from which you made your purchase in order to speak with a customer service representative. They can set up a time to come out to inspect your product as well as your frame.
The Original Mattress Factory
Cleveland,Ohio,
United States of America
The Original Mattress Factory Reply
#3REBUTTAL Owner of company
Mon, January 28, 2013
We are sorry to hear that you are unhappy with your purchase. We recommend that you contact the factory or store from which you made your purchase in order to speak with a customer service representative. They can set up a time to come out to inspect your product as well as your frame.