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  • Report:  #578119

Complaint Review: The Owners' Advocate

The Owners' Advocate TOA guarantees to cancel time share contract-for an upfront fee. Customer service great until $$ paid. Initial letter supposedly sent to TS as promised. Now TOA almost never answers phone/emails. When Internet

  • Reported By:
    anon — central Kansas United States of America
  • Submitted:
    Thu, March 04, 2010
  • Updated:
    Mon, March 15, 2010
  • The Owners' Advocate
    16192 Coastal Hwy, Lewes, DE 19958
    Internet
    United States of America
  • Phone:
    877-762-5941
  • Web:
  • Category:

The Owners Advocate guarantees they will terminate your time share contract - for a fee. Do not fall into their scam.


Customer service is great until they get your $$. They no longer answer calls or emails, even though they know we are getting calls/letters from the timeshare company. Early on, when they did respond to calls/email, vague answers and/or promises of future contacts were made but nothing ever happened. In my dealings with them, I have only talked with four people, other fathom departments are referred to but I can never be connected to anyone else and all calls/email are routed through one contact. I now wonder if this company is no more than a few scammers and a phone bank.


This company preys on individuals who are desparate to get our from under a bad decision in purchasing a time share. By forking over more money to this company, you simply throw more money away.  Avoid them.  I don't know what the answer to a bad time share purchase is, but TOA is not the answer.


 


 


 


 

1 Updates & Rebuttals


Kathy griffin

Lancaster,
South Carolina,
U.S.A.

TOA Out Of Business!

#2Consumer Comment

Mon, March 15, 2010

If you check the BBB you will find that they have filed bankruptcy. My $1000 plus many others is gone. Screwed again.

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