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  • Report:  #350329

Complaint Review: The Pianosuperstore - Asaph Music

The Pianosuperstore - Asaph Music - Terry Wilson Terry Wilson is a crook, I paid $5,150 for a baby Grand piano on Sept 17, 2007 and have no piano nor a refund. Rutherfordton, North Carolina

  • Reported By:
    York South Carolina
  • Submitted:
    Sat, July 12, 2008
  • Updated:
    Thu, August 28, 2008
  • The Pianosuperstore - Asaph Music
    Asaph Corporation 195 North Main ST
    Rutherfordton, North Carolina
    U.S.A.
  • Phone:
    828-288-1879
  • Category:

My Husband and I went to the piano superstore in Rutherfordton, N.C. on Sept. 17, 2007. We met Terry Wilson and Russell Sellers in their office and they seemed to be honest men. Terry took us to a warehouse where there were several pianos, and we went back to his office where he showed us several pianos on the computer. I chose an Ellenburg JE150, Mahogany finish.

We came back home and sent him a cashier's check for $5,150. Terry saidwe should have the piano by the 10th of December 2007. We have talked to Russell Sellers several times on the phone, and he told us that because of the mahogany finish, it would take longer. In february 2008, we were told it was being shipped from California to Kentucky. (Just another lie)

This company is nothing but a Rip-off. It has been 10 months now and still no piano or a refund. He even promised a refund and said it would take a few weeks to get the check cut. That has been a month ago!! Haven't tried to call him, did send an email, but no response. They don't have a website now.

Rebecca
York, South Carolina
U.S.A.

3 Updates & Rebuttals


J.Lopez

Miami Beach,
Florida,
U.S.A.

Also defrauded by Terry Wilson Pianosupertore

#4Consumer Comment

Thu, August 28, 2008

Early October 07 I ordered at Pianosuperstore / ASAPH / Terry Wilson a brand new Ellenburg Piano JE-152 5'2 Baby Grand piano for $10,000 including home made design
Terry Wilson refuse the transaction going through ebay and payment made by credit card.
He requests the full amount paid in advance via wire transfer.
As the company announced on their site to be bonded with Liberty Mutual up to $25,000.00. I do the wire transfer.
The piano ordered is requested with some art designed so Pianosuperstore / ASAPH / Terry Wilson charge for this extra and announce they will process it through their designer Mike Prisco (Saratoga Pianos). The piano is suppose to be shipped to him in the next days.

After more than one month no piano has been sent for design work to Mike Prisco (Saratoga Pianos). But almost 2 months after the order a piano is sent but does not correspond on the one ordered. This one is a old broken piano.
I try to deal with at Pianosuperstore / ASAPH / Terry Wilson to get the brand new piano or my money back. I get $1,064.78 and confirmation that the right brand new piano is on the way. (But as usually it was a lie)

At this time Mike Prisco (Saratoga Pianos, Magdalena's house of pianos) offers me a piano branded Knabe with the design job for $7,500. I confirm the order and send him $2,500 deposit plus the $2,000 he got for the design and the $1,064.78 forwarded by Pianosuperstore.
Mike Prisco (Saratoga Pianos) says he will deliver the piano designed in the next three weeks.
During weeks I asked for pictures to Mike Prisco (Saratoga Pianos, Magdalena's house of pianos), but after more than 4 months nothing arrived and no pianos or money back from him and the one from Pianosuperstore / ASAPH / Terry Wilson.

Mike Prisco (Saratoga Pianos, Magdalena's house of pianos) said the certified check was on the mail....and more lies. Then I decided to take action with :

PROTECTION BUREAU OF STATE ATTORNEY OF NORTH CAROLINA
PROTECTION BUREAU OF STATE ATTORNEYOF NEW YORK
BUSINESS BUREAU
FBI as wire transfers involved interstates and claim is over $10,000
POST & TELECOMMUNICATION COMMISSION as internet ads and communication And so on.

At that time Pianosuperstore / ASAPH / Terry Wilson lawyer sent a letter that he was going under a Chapter 13 Bankruptcy law.
Mike Prisco (Saratoga Pianos, Magdalena's house of pianos) sent several intimidation letters hoping that I will withdraw my actions and claims.

I am not a judge to call that people "con artists" but their behavior may be suitable to criminal charges and Chapter 13 Bankruptcy law protection may not help them especially on my case that escalated after November 2007.

APPARENTLY THESE GENTLEMEN HAVE OTHER CLAIMANTS SO IT CAN MAKE SENSE TO JOIN FORCES TO FIGHT OUR CASES.
WE ARE DRAFTING CLAIMS WITH LAWYERS IN SEVERAL AREAS FEEL FREE TO CONTACT ME.
AND WHAT ABOUT THE LIABILITY OF LIBERTY MUTUAL BOND IN PIANOSUPERTORE CASE ?


Scott

Orlando,
Florida,
U.S.A.

The same thing happened to me

#4Consumer Comment

Sun, July 13, 2008

Im sorry to tell you but the piano superstore went bankrupt. I purchased a baby grand piano from them in december for $5800 and have been getting the same run around that you got. I never received my piano or my money back. I have spoken to a lawyer and all you can do is file with the north carolina bankruptcy court against Terry Wilson, but he said if you ever see any of your money back it will be pennies on a dollar. I think he belongs in jail. I doubt he even ever ordered our pianos. My dream of owning a baby grand piano is not going to happen now.


Betty

Moreno Valley,
California,
U.S.A.

call Terry

#4Consumer Suggestion

Sat, July 12, 2008

Call Terry at 1-800-294-3984 WWW.pianosuperstore.us. I got this information off of the internet.

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