Complaint Review: The Pizza Guy

Short and simple:

Upon ordering our dinner, the call taker asked for the typical credit card information and typing was heard while it was being answered over the phone.

When the order arrived, it was wrong and the driver asked for cash. Upon calling The Pizza Guy back, the call taker stated they couldnt find the order and and the credit card would have to be given again. Suspicious, I asked to confirm the order since the driver had a receipt with an order number on it and my name.

The call taker used multiple profanities and when asked to stop, stated he would shout a few more. That is when I hung up and asked the driver for the owners name.

Credit card company contacted and any charge will be handled with a charge-back.

This is not the first time I have heard about this happening with this pizza shop but since it had not happened to me, I was giving them a chance... not again. Please do not give this place your business.

Derek
Flagstaff, Arizona
U.S.A.