Complaint Review: The Presale Tale Webstore

On April 12, 2004 I purchased on-line a Canon PowerShot S400 4MP Digital Camera with 3x Optical Zoom from the Presale Tale Webstore for $187.94. I sent Jasmine McCogg of the Presale Tale Webstore a check in the amount of $187.94 via Qchex.com on April 12, 2004.

On April 13, 2004 I received an e-mail from Qchex.com, confirming that Check No. 119 (Dated: 4/12/2004, Ref.: Order No: 600001010, Amount: $187.94) was printed successfully by payee Jasmine McCogg (e-mail: sapphire377_637@hotmail.com) on 4/13/2004 11:28:52 AM.

On April 26, 2004 I received an e-mail from Jasmine McCogg of the Presale Tale Webstore, informing me that my order wass received with my check payment, and my item is scheduled for shipping on May 5 at the earliest. I have NEVER received the item.

After numerous e-mails regarding the status of my order, I received an e-mail from Jasmine McCogg on August 19, 2004, informing me that I will receive a refund in the amount of $187.94 by the end of September 2004. I have NEVER received the refund. I have saved all of my e-mail messages from Jasmine McCogg of the Presale Tale Webstore and Qchex.com. If you would like to see them, let me know.

Ron
Mililani, Hawaii
U.S.A.