Print the value of index0
  • Report:  #576315

Complaint Review: The Reader's Digest Association Inc

The Reader's Digest Association, Inc aNETorder.com Sends unsolicited books Naperville, Illinois

  • Reported By:
    Muggsrocker — Los Angeles California USA
  • Submitted:
    Tue, March 02, 2010
  • Updated:
    Tue, March 16, 2010
  • The Reader's Digest Association, Inc
    820 Frontenac Road
    Naperville, Illinois
    United States of America
  • Phone:
    630-579-8800
  • Web:
    http://www.anetorder.com
  • Category:
*UPDATE Employee: Reader's Digest Customer Care *Author of original report: Reader's Digest Contact problem solved!

An 84 year old man has received 2 books, unsolicted by him, from the Reader's Digest Association, Inc. ( the real business name is: aNetOrder.com) I had to call the Louisville, KY public library to find out the real name of this company, it's not the Reader's Digest Association, Inc. The phone number of the business: 502-995-2000. I called that number on March 1, 2010 and the answering machine said: a net order. So it's a real place.



The name of the President of A-Net-Order is Shane Randall. I cannot find an email or telephone number for him. He may be living in Scottsdale Arizona. From corporation papers I saw at the Kentucky Secretary of State's webpages, I saw handwritten address as follows:




SHANE L RANDALL

8505 GILDED PERCH DR

SCOTTSDALE, AZ  85255



I found no phone number to go with this address.

2 Updates & Rebuttals

Uggsrock

Los Angeles,
California,
USA

Reader's Digest Contact problem solved!

#3Author of original report

Tue, March 16, 2010

The 84 year old gent received a letter from the Reader's Digest Association, Inc. with the following information:


Reader's Digest
PO Box 970
Greendale, WI 53129

in the letter was a copy of a FAX with what appears to be a "GIFT REWARD" OF $27.97. This letter does not rescind the original contract. However, as DDaSilva, of the Reader's Digest has put there name and a contact phone number, I must say I am impressed with that and RD is back in my high opinion I have always held of them. Thanks, DDSilva.

Customer Care

United States of America

Reader's Digest Customer Care

#3UPDATE Employee

Wed, March 03, 2010

To Whom This May Concern:

I am an employee of Reader's Digest. Please accept my apology, on behalf of Readers Digest, for any concern or inconvenience you may have been caused.

You can contact Customer Care directly toll free at 1-800-463-8820, and a representative would be happy to assist you, as Readers Digest truly values its customers and works hard to keep their trust.

Sincerley,

DDaSilva, Senior Associate, Customer Care, Reader's Digest Assoc.

Respond to this Report!