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  • Report:  #541841

Complaint Review: The Rodeo Bull company/Galaxy America

The Rodeo Bull company - Galaxy America Will not hold up to there warranty. Internet

  • Reported By:
    Nathan T — Wisconsin United States of America
  • Submitted:
    Fri, December 18, 2009
  • Updated:
    Sun, June 14, 2015

The Rodeo Bull Company Has miss lead me on the warranty on the mechanical bull I bought from them. Please vistit (((Redacted)))for more info on the company.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

2 Updates & Rebuttals


Gray

steamboat springs,
Colorado,
USA

rodeo bull company is a solid company

#3General Comment

Sun, June 14, 2015

 I have purchased two bulls from Robin in the past ten years or so. I've contacted Robin a few times for small problems and he has always helped me. He has replaced parts and completely backed his warranty. My bulls are running strong and have only needed replacement on the horns and the "hide" on the body. Things wear out! We are a busy company and our customers love our mechanical bulls. It's obvious to me that all the bad comments are written by the same guy. Ignore him! This is a great company!!


Galaxy America

Port Charlotte,
Florida,
United States of America

Galaxy America / The Rodeo Bull Company

#3REBUTTAL Owner of company

Tue, January 12, 2010

To whom it may concern; our company has never misled or failed to honor any warranty issue in the 20 years we have been in business. This individual does not own the mechanical bull he is talking about his mother does.

She has been very happy with the bull; originally he was in partnership with her, this was dissolved in March 2008. There were some warranty issues all of which have been resolved.
This individual has set up a company importing rip off copies of our products from China; we have exposed him now he is making scurrilous false claims to blacken our name we will be consulting our lawyers

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