The Room Store Rip-off My husband & I bought furniture from The Room Store & it was not delivered when promised & when it finally was the leg on the love seat was broken Scottsdale Arizona
My then fiance bought a livingroom set from The RoomStore. It was to be delivered on 02/25/03 just in time for the wedding reception that we planned on having at our home.
We received a confirmation call for the furniture delivery. But on the day before it was to be delivered we received a phone call from the sales person who took our order.
She advised us that the couch had to be back ordered. It would be a week or so.
Needless to say when the furniture finally arrived the leg on the loveseat was broke.
The loveseat wobbled back and forth.
I lifted up the loveseat and the leg fell out of the hole. In the hole was cardboard to hold it in. I immediatly called the customer service dept and wanted someone to come out and fix it.
The lady said that it would be a few days to have a technician out. Wee it has been 3 weeks and still no technician.
I will never buy anything from that place again.
And when the technician comes out he might be getting that leg up his hole without the cardboard to hold it in.
Cheryl
Scottsdale, Arizona
U.S.A.