The Rosary Shop - Seth and Tyra Murray Order never fulfilled after 12 months, ZERO communication McMinnville Internet, OR
On 11-27-15, I placed an order for beads from The Rosary Shop. Soon after, I received an email message saying one of the items had been backordered, and to let them know how to proceed. I asked them to send along the non-backordered items, but received no confirmation or update.
Then, a month later, I received the same automated email letting me know that an item was backordered. Again I tried to communication through email (their stated preferred method of communication) and received no response. I then tried calling, multiple times at different hours, but no one ever picked up.
It is now 12 months later and I'm furious. I keep getting that same automated email every month, it's rediculous. I can't believe they have an A rating from the BBB. That's my next stop after finishing up here.
I ordered from The Rosary Shop.com back in 2002 and had a perfectly fine experience. Sadly, that is no longer the case. I sincerely hope that no one else has this experience, and that they reap the consequences of their incompetence.