Complaint Review: Dr Michael Santillanes

 I feel it important that people be warned about the behaviors at this clinic:

The Skin Care Clinic and Cosmetic Surgery Center and particular (!) the behavior of the Dr that resides there.

I understand that this is medicine, and things are not expeced to be perfect.  But apart from the sub par staff (are they even legal?) consult was preformed with regards to an intimate part of the body with no female presense - this made me very uncomfortable.  I am quite sure there is a HIPPA law on that.

I was told that insurance could be involved and while I did not move forward (for obvious reasons - mostly the Dr) I was billed a HUGE amount that I am still fighting to prove never occured.  Once you get into the healthcare insurance system it is like quicksand and is very time consuming and upsetting - somehow I think this facility knows this.

What I know is that it is not right, and I felt that I should tell my story.