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  • Report:  #323938

Complaint Review: The Super Dental Store

The Super Dental Store Bought item, not genuine, returned items return receipt as per their directions, won't refund money, won't return calls. St. Louis Missouri

  • Reported By:
    Reno Nevada
  • Submitted:
    Sat, April 05, 2008
  • Updated:
    Sat, April 05, 2008
  • The Super Dental Store
    423 Bussen Underground
    St. Louis, Missouri
    U.S.A.
  • Phone:
    800-726-9085
  • Category:

Purchased Nicer Dicers from the Dental Store via their ad on Google. Received. Items were not genuine Nicer Dicers. Quality was different. I had an original and it was easy to see the difference. Nothing on the item had the brand name of "Genius" on it, not did the included manual/recipe book. Contacted about return. Difficult to reach for this. Finally received an email saying I could return and they would pay shipping back. Returned. Signed for on December 24th. As of today, April 5, no refund has been processed by the Super Dental Store. I have called over 45 times, sometimes twice a day. No one calls back. I have called the returns person, Max. He doesn't return calls either. Google is also looking into this as I have filed a complaint with them and also my credit card company. Now is it just a matter of principal for me.

Lisa
Reno, Nevada
U.S.A.

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