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  • Report:  #767356

Complaint Review: the tire choice

the tire choice broke driver side handle Port St Lucie , Florida

  • Reported By:
    Luis Escobar — Port st lucie Florida United States of America
  • Submitted:
    Sat, August 20, 2011
  • Updated:
    Mon, October 31, 2011
  • the tire choice
    250 Northwest Cashmere Boulevard
    Port St Lucie, Florida
    United States of America
  • Phone:
    (772) 408-1950
  • Category:

I just returned from the tire choice at St Lucie west, when I got my car back the driver side handle was broken

I went in for 2 tires and nothing else; after complaining to the manager he said that the car was brought in like that.  I would know if my door handle is broken, I drove it in.  the tire installation was fine but how do you return a car with a broken handle and tell the customer is their fault?.  i was asked to return tomorrow to see what they could do.and then I was hang up on, so I am not holding my breath

1 Updates & Rebuttals


The Tire Choice

Ft Lauderdale,
Florida,
United States of America

We Want to Help

#2UPDATE Employee

Mon, October 31, 2011

Hi, 

Thank you for sharing your experience at The Tire Choice, St. Lucie West location.  I am very sorry that it wasn't a great one.  We take customer service seriously and are taking your complaint into consideration. If you feel inclined, please email us at feedback@thetirechoice.com and a company representative will contact you directly within 24 hours. In your email please be sure to provide your contact phone number and any other pertinent details. Thank you.

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