Complaint Review: The Towne House Resturante

On Valentine's Day The Towne House was having a special dinner. My husband and our 2 friends thought that this would be a great Valentine's Day dinner. I made reservations for 9:00 pm that Friday night.

When we arrived at 8:50 pm, no one came to speak to us until 9:20 pm. Then, it took us until 10:00 pm to be seated.

After we were seated we were told that they were out of two of the four entree's they had to choose from that night.

The only thing they had available was seafood! My friend was allergic to seafood and was planning on ordering steak, one of the entree's that was supposed to be available!

Since it wasn't, we had to be rudely told by the waiter that they didn't have any other food that we should go somewhere else.

This resturante was a "reservation only" resturante. Since they made the reservations they should've had the food to comply!

We weren't the only people complaining. While we were there three couples had waked out for either bad service or lack of preperation by the manager.

Heather
Pendleton, South Carolina
U.S.A.