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  • Report:  #388564

Complaint Review: The Trivia Pages/Northwest Publishing

The Trivia Pages/Northwest Publishing Not what I paid for Portland, Oregon

  • Reported By:
    Daytona Beach Shores Florida
  • Submitted:
    Thu, November 06, 2008
  • Updated:
    Fri, November 18, 2011
  • The Trivia Pages/Northwest Publishing
    2705 SE Ankeny, Portland, Oregon
    Nationwide
    U.S.A.
  • Phone:
    503-786-6150
  • Category:

It sounded great. An 8-10 page laminated book will be placed on tables at local restaurants with trivia that is renewed every four weeks and your ad will appear. It will be on the front page with an article at least at one restaurant each month. I bought a double ad -- over $700. Had to pay up front. They were supposedly shipped out October 6th, 2008. I have been to at least half of the restaurants and they are not out and not going to be put out. One restaurant said they wouldn't use table space and they are sitting in a box in the back. When I called The Trivia Pages and spoke to Christina, twice, she said they would "survey" the restaurants and send more out if they ran out of them. They didn't run out. They never used them. She also said the restaurants signed contracts saying they would put them on the tables. I was told by an owner that they had not. Christina said they fulfilled their contract. I was told, as were others who have advertised, that these would be on tables. Why would I advertise in something that will not be seen and be in a box in the back? Don't advertise with this company. It is a scam on the run.

Ranya s
Daytona Beach Shores, Florida
U.S.A.

1 Updates & Rebuttals


Fair

Portland,
Oregon,
United States of America

Booking Manager

#2UPDATE Employee

Fri, November 18, 2011


11/18/2011


 


The better business rating for The Trivia Page is an A. Link to BBB Rating:


 


http://www.bbb.org/oregon/business-reviews/advertising-agencies-and-counselors/northwest-publishing-in-portland-or-35000347


 


They are customer service friendly and have many testimonials from satisfied customers.


 


Link to testimonials: http://thetriviapage.com/testimonials.html


 


It is a great way low cost way to advertise in restaurants. Many restaurants have been with them for years. It is a nationwide company that has been in business for 20 years.


 


If a customer isnt satisfied they should defiantly call and try to get the situation resolved because this company is a favorite among many cities. The Trivia Page is really fun and entertaining to read. The family loves reading the trivia questions and the feature stories about local business in their community. They support the local communities.

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