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  • Report:  #425576

Complaint Review: The Twister Group - Eugene Pritsker

The Twister Group - Eugene Pritsker Illegally posted my personal information on a Public website due to a bad review of his company Buffalo Groves Illinois

  • Reported By:
    malden Massachusetts
  • Submitted:
    Wed, February 18, 2009
  • Updated:
    Fri, July 17, 2009
  • The Twister Group - Eugene Pritsker
    2259 Avalon Drive,
    Buffalo Groves, Illinois
    U.S.A.
  • Phone:
  • Category:

I purchased an item from Thetwistergroup.com. When i received the item (wireless video camera) I was told by the manufacturer that the item was defective because the wireless would not work.

When I contacted The Twister Group I was told they would take a 20% restocking fee. When I told him (Eugene) that the item was defective, he told me to prove it. He said it could have been defective in the mail! The box was not crushed or ripped and the camera worked, just not the wireless internet function on it.

I decided to post a review telling my experiences with this "company" then I received an email stating that he would now charge me a 50% restocking fee! Because of my review on his company!! Then he decided to call me a b**ch, idiot, liar and a**hole on a public website, along with posting ALL my personal information for all to see. This information was only available when i bought this item from him!

I have EVERYTHING saved, all his emails, and the original feed from the public website.

If you read this and ever consider doing business with this Illegal scam artist, THINK AGAIN.

Jennifer
malden, Massachusetts
U.S.A.

2 Updates & Rebuttals


Adamf663

Scottsdale,
Arizona,
U.S.A.

Similar treatment from twistergroup

#3Consumer Comment

Fri, July 17, 2009

I use email addresses with a numerical suffix. I bump them about every 6 months, and use the
older of the two for business correspondence and the newer for personal email. The newer one almost never gets any spam, the older one eventually will and will get retired.

I had a very negative transaction with twister group where they did a bait and switch selling a printer with a superior model in the description so that people doing a web search for the superior product would get a hit on the cheaper product and be scammed. I posted to several sites such as cnet, epinions, ripoffreport, etc. A complaint to paypal got my money back. Twistergroup then insisted I remove my postings, and attempted extortion with a threat to submit the refunded money to a collection agency. I asked them what they wanted to retract and said that I wouldn't lie for them. They then manufactured $110 in false charges and submitted it to a credit agency -- $120 for a $70 printer! Within ten days I started receiving an unreal amount of pornographic spam and my personal email address also has been bombarded. I've been using older/newer aliases for 15 years and never had both bombarded except when I refused to retract my postings about the twister group.
I don't visit porn sites. Twister group impersonated me and visited enough of them to cause me to receive dozens of pornographic spams a day.

I have no doubt whatsoever that the twister group is responsible for the spam.


Eugene

Buffalo Grove,
Illinois,
U.S.A.

Ripoff Report

#3UPDATE Employee

Thu, February 19, 2009

The whole complaint is completely untrue. We do not charge restocking fee for defective products. That is a false accusation. What she was demanding is FULL refund which we never offer. Shipping is non-refundable as with majority of online stores.

As far as calling names, this customer first called our company a$$, stupid, etc.. Also posted our personnel's contact information. Used profanities. We just replied that would refrain from serving Jennifer Bettano at that location/city to warn other merchants.

Our store generally has a decent reputation (4 out of 5). Generally higher than larger brand name stores. The major complaint is that shipping is non-refundable even if product is defective. Well, this policy is clearly posted. We do not hide our Terms and Conditions. If a customer prefers to pay more at stores that build potential return expenses into their prices, that's where shopping needs to be done, instead of complaining afterwards.

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