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  • Report:  #614107

Complaint Review: The Vacation Station LLC - Randy Gardner CEO

The Vacation Station, LLC - Randy Gardner, CEO Vacation Station told them i had an issue but they continue to tell me they've never had complaints. Charleston, South Carolina

  • Reported By:
    Richard — Louisville Kentucky USA
  • Submitted:
    Mon, June 14, 2010
  • Updated:
    Mon, June 14, 2010
  • The Vacation Station, LLC - Randy Gardner, CEO
    229 Meeting Street
    Charleston, South Carolina
    United States of America
  • Phone:
  • Category:

We asked to see their internet site and we were told for some technical reasons we could not. We asked to be given time to go think about our decision because after all we were on the first vacation we had taken in 3 years. We were told their offer was only good while we were there in the office. If we walked out then the great offer went away. So we purchased. We made many calls to the service departments but our calls were not returned. We also found out this company has a terrible reputation with the Better Business Bureau.

Called CEO of company who declares he has never had any complaints and that his company is the best of all vacation clubs. He says in no way will he refund my membership fee. I let him know that the BBB of S.C. has had numerous complaints and that his company is rated C-.


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