Complaint Review: The Village Jewelers.com

On February 10, 2006, my account was charged $89.00 from the company, Adminder.com. I never made a purchase from this company, nor am I affiliated with them. Not long along someone had made an unauthorized listing in my eBay account. My bank information was in that account and this person may have tried to make a purchase from Adminder.com using my bank information.

I made several attempts in reaching Adminder.com by phone and email. I finally received a message from the support team of Adminder.com through email. Below are my original email and the response I got back from Adminer.com:

Email from me to Adminder.com (support-team@adminder.com):

Some from Adminder charged 89.00 dollars from my bank account. I don't have an account with you. Somone did mention to get a hold of my bank information and I am wondering they use my bank acoount information. Is there a number I can reach anyone?


From Adminder.com:
Hi,

Actually, we already pin-pointed that order as possible fraud and have put the order on hold. We will VOID that order - meaning it will never appear on your credit card.

You will want to contact your credit card company and make them aware of this and immediately cancel that cad number and have them issue you a new card.

I can tell you that the website being used was thevillagejewelers.com if you want to try to pursue this in other ways.

AdMinder Support Team
http://www.adminder.com

As mention by the Support team of Adminder.com, the website or someone from http://thevillagejewelers.com tried to make a purchase from Adminder.com using my bank debit card number.

Jose
Hammond, Indiana
U.S.A.