Complaint Review: The Washington Post Newspaper Corporation

I originally subscribed to the Washington Post for an advertised, promotional offer introductory price, that I received via mail. Soon after that, I was mailed another, different, promotional offer, for a much-reduced price, after I had already paid the Washington Post the higher subscription price.

I immediately contacted the Washington Post's sales/subscriber services personnel (many of them) several times, and they told me that they would give me the discounted price, and would give me a partical refund to accommodate the discounted price.

However, the Washington Post did not follow through on its verbal promises to give me the reduced subscribtion price.

In addition, the Washington Post did not deliver the February 6, 2007 Sunday edition to me, to which I was entitled, and for which I have already paid the subscription fees.

I immediately asked several people at the Washington Post to stop/cancel my subscription. The Washington Post folks have ignored my subscription-cancellation request, and continue to deliver the paper to me against my will.

I have paid the Washington Post duplicate membership fees for the three (3) Sunday editions that I did authorize for delivery to me. I have also contacted my credit card company billing dispute folks, asking them to do a full chargeback for the fees that I've already paid the Washington Post, for all unauthorized Sunday editions that continue to be delivered to me against my will and without my permission, after I explicitly asked the Washington Post to immediately cancel my membership.

So, I am waiting to see what happens via my credit card company. However, I felt that this matter was very urgent and important, so much so, that I wanted to file this report, so other unsuspecting consumers, such as myself, will be educated about the Washington Post's business practices.

All of my statements are based on my own actual, personal experiences, and are based on documented facts, via my e-mail communiques with the Washington Post staff. I have also notified the Washington Post staff that I would file this report on the Ripoffreport.com website. Of course, I never received a reply from the Washington Post folks addressing this matter.

I hope that my report will be of benefit, usefulness and assistance to other people who may be considering subscribing to the Washington Post's newspaper services.

Inas
Chevy Chase, Maryland
U.S.A.