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  • Report:  #1248522

Complaint Review: The Webstaurant Store

The Webstaurant Store BEWARE - 30% RESTOCKING FEE Lancaster Pennsylvania

  • Reported By:
    modawg1977 — Morehead City North Carolina USA
  • Submitted:
    Fri, August 14, 2015
  • Updated:
    Fri, August 14, 2015

     I purchased Anchor Hocking 5 0z. Beer Flight Taster Shot Glasses from the webstaurant through amazon.com.  The glasses were never used and are still in the original packaging.  I requested a return authorization from the company and now they want to charge a 30% restocking fee.

     The return policy was not posted on the amazon.com site.  If it had been posted I would have never done business with the company.  It should have been posted as such "There will be a 30% restocking fee on all returned items". 

       I am very dissatisfied with the company and with their customer service department.  I will never do business with thiem again.

     I believe this is why their prices are so low.  They make up for low prices by charging the unsuspecting public a 30% restocking fee on returned items.  

     

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