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  • Report:  #956677

Complaint Review: The-WEBstaurant-Store

The-WEBstaurant-Store webstaurantstore.com Bait and Switch on pricing , Internet

  • Reported By:
    Jon — Southern Calif California United States of America
  • Submitted:
    Thu, October 18, 2012
  • Updated:
    Thu, October 18, 2012
  • The-WEBstaurant-Store
    Internet
    United States of America
  • Phone:
  • Category:

Quite simply went to google to look for a specific dinnerware (plates), and found some advertised for $67.99 on sears.com. However, when I clicked on the ad, the site said $76.99. I then chatted for 20 minutes online with a rep at the company. Then said "sorry, nothing we can do about that, I'll have the 'content' dept notify sears and let them know."

Seriously, bait and switch. I would have purchased about $750 worth of items, but I will never go back to that site, as they have LOUSY customer service.

Beware!! They do NOT care about honor or integrity. And I consider this THEIR fault. They admitted it was their ad, and that then needed to update pricing. Totally lame.

Stay away.

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