Complaint Review: The Yellow Pages Network

This company is just a bunch of scam artists preying on business owners who are busy making an honest living! Back in September 2011 a representative claiming to be from my local yellow pages called wanting to "update my listing information". The call was anything but, rather it was a ploy to send a big invoice for advertising that would never be seen by anyone in the markets we serve without my explicit consent!

When they called today (April 16, 2012) demanding payment for the $450 AD that I supposedly authorized back in September of 2011 I promptly asked then to provide a copy of the WRITTEN authorization for publication or, at minimum a copy of the published AD - they could provide neither item. Instead the representative played back a recording of the scandalous phone call they made back in September when they were "updating my listing info". 

On the phone call I confirmed my businesses information (which was apparently the reason for their call) and then right at the end, after confirming my business address, they threw in (muttered under their breath) - "we'll just send that $450 invoice to this address". I never received said invoice nor have I received any email, fax, or US postal mail from this company...EVER!

I asked the man who called, Michael Stevens at ext 618, if he could provide written contract or agreement or could tell me where I was advertised for this now $798.34 that I apparently now owe them. Michael kept insisting that "it's a state-wide publication," mind you I was unable to find any reference to my company in my local AT&T or Verizon phone books or even on their own website (see link below). 
Search for my company on theyellowpagenetwork.com

Why would I pay a company for doing NOTHING they said they were going to do for the money they are trying to charge me?! This is ludicrous, a scam, fraud, and attempted extorsion...they MUST be stopped!