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  • Report:  #271854

Complaint Review: TheDigitalNerds.com

TheDigitalNerds.com Would not fill web order, item still advertised on the web Internet

  • Reported By:
    Cedar Grove New Jersey
  • Submitted:
    Sun, September 02, 2007
  • Updated:
    Sun, September 02, 2007
  • TheDigitalNerds.com
    TheDigitalNerds.com
    Internet
    U.S.A.
  • Phone:
    800-958-0054
  • Category:

Twice I have ordered the camera on line at their web site and they accepted the order:

Your order has been received. Please call us at 800-958-0054 to confirm your order within 24 hours, so we may have your order shipped out to you as soon as possible.
Order ID: 691210
Order Date: Tue Aug 28 22:23:27 2007
ProductID Quantity Name
Price Total

1101B001 1 Canon PowerShot S3-IS 6.2 Megapixel 12x Optical/ 4x
Digital Zoom Digital Camera $ 219.00 $ 219.00

Sub Total: $ 219.00
Discount: $ 0.00
Shipping: $ 14.90
Shipping Method: Ground
Tax: $ 0.00
Grand Total: $ 233.90
Thank you for shopping with us.
www.TheDigitalNerds.com
Phone: 800-958-0054

and both times they sent this e-mail the next day, all the while they continue to advertise the same item at the same price on their web site, and searchable on the web:

Dear: Vijay,
We thank you for your order and appreciate you shopping with us. Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order. When or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again. Sorry again and thanks for your understanding

It is obvious that they have the camera in stock and they will sell at the advertised price only if you purchase other high priced accessories, which I dont need.

I will be happy to forward you the actual e-mails I received from them.
Thank you,
Yours truly,

Vijay
Cedar Grove, New Jersey
U.S.A.

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