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  • Report:  #396348

Complaint Review: themoviedownloads.com Advance 3W Telecom The Movie Downloads

themoviedownloads.com, Advance 3W Telecom, The Movie Downloads, Misleading/ Deceptive/ Fraud/ Avoidance to refund Internet

  • Reported By:
    Santa Rosa New Mexico
  • Submitted:
    Mon, December 01, 2008
  • Updated:
    Wed, December 03, 2008
  • themoviedownloads.com, Advance 3W Telecom, The Movie Downloads
    www.themoviedownloads.com
    Internet
    U.S.A.
  • Phone:
    514-702-7663
  • Category:

I have been writing to the Customer support team regards to give me my full refund of $35.95 USD I had paid for the product on Product: Membership - Unlimited Access to Movies & TV shows Order Date: 11/30/2008 11:15PM Mountain

I joined the site to have access to movies but instead these were tools/softwares to be able to download movies.

This is very deceptive and misleading
I have no interest what so ever about this software

Their FAQ states:
"Q:Tell me more about your 100% Satisfaction Guarantee

A:If you're ever unsatisfied with your membership, you can simply cancel with no further obligations."

According to the Terms & Conditions states that:

'If you are within your first 60 days of our guarantee period you are eligible for a refund. '


Thus, I requested a refund by attempting to click customer support but this only leads to more advirtisement and a broken link! So far NO Refund.

Elizabeth
Santa Rosa, New Mexico
U.S.A.

4 Updates & Rebuttals


Ryam

Scania,
Europe,
Europe

HELP Suggestions 396348: themoviedownloads.com, Advance 3W Telecom, The Movie Downloads

#5Consumer Suggestion

Wed, December 03, 2008

I was a victim of that site as you...but it was resolved within days less than a week.
I hope that these suggestions will help you.

Report or filed a complaint to:
a. Paypal
b. Clickbank

If you have paid via Paypal then you have received a Receipt for Your Payment to ClickBank
Go to Paypal site...log in...go to....
-Resolution Center
-Transaction Dispute
or
- (click)Report a Problem
- (click) Item dispute: I did not receive an item I purchased or the item I received is significantly not as described
- (click) continue
- enter/type your transaction ID
from there just follow the instructions and explain your concerns

It is more or less the same with ClickBank:

For sure you have a Receipt for your ClickBank Order #_______

-Please read:
If you need additional customer service ClickBank will be happy to assist you.
To make a customer service inquiry with regard to this purchase, please visit: _________

- or go and report your concerns at http://www.clickbank.com/csinquiry.html

All the best and good luck


Ryam

Scania,
Europe,
Europe

HELP Suggestions 396348: themoviedownloads.com, Advance 3W Telecom, The Movie Downloads

#5Consumer Suggestion

Wed, December 03, 2008

I was a victim of that site as you...but it was resolved within days less than a week.
I hope that these suggestions will help you.

Report or filed a complaint to:
a. Paypal
b. Clickbank

If you have paid via Paypal then you have received a Receipt for Your Payment to ClickBank
Go to Paypal site...log in...go to....
-Resolution Center
-Transaction Dispute
or
- (click)Report a Problem
- (click) Item dispute: I did not receive an item I purchased or the item I received is significantly not as described
- (click) continue
- enter/type your transaction ID
from there just follow the instructions and explain your concerns

It is more or less the same with ClickBank:

For sure you have a Receipt for your ClickBank Order #_______

-Please read:
If you need additional customer service ClickBank will be happy to assist you.
To make a customer service inquiry with regard to this purchase, please visit: _________

- or go and report your concerns at http://www.clickbank.com/csinquiry.html

All the best and good luck


Ryam

Scania,
Europe,
Europe

HELP Suggestions 396348: themoviedownloads.com, Advance 3W Telecom, The Movie Downloads

#5Consumer Suggestion

Wed, December 03, 2008

I was a victim of that site as you...but it was resolved within days less than a week.
I hope that these suggestions will help you.

Report or filed a complaint to:
a. Paypal
b. Clickbank

If you have paid via Paypal then you have received a Receipt for Your Payment to ClickBank
Go to Paypal site...log in...go to....
-Resolution Center
-Transaction Dispute
or
- (click)Report a Problem
- (click) Item dispute: I did not receive an item I purchased or the item I received is significantly not as described
- (click) continue
- enter/type your transaction ID
from there just follow the instructions and explain your concerns

It is more or less the same with ClickBank:

For sure you have a Receipt for your ClickBank Order #_______

-Please read:
If you need additional customer service ClickBank will be happy to assist you.
To make a customer service inquiry with regard to this purchase, please visit: _________

- or go and report your concerns at http://www.clickbank.com/csinquiry.html

All the best and good luck


Ryam

Scania,
Europe,
Europe

HELP Suggestions 396348: themoviedownloads.com, Advance 3W Telecom, The Movie Downloads

#5Consumer Suggestion

Wed, December 03, 2008

I was a victim of that site as you...but it was resolved within days less than a week.
I hope that these suggestions will help you.

Report or filed a complaint to:
a. Paypal
b. Clickbank

If you have paid via Paypal then you have received a Receipt for Your Payment to ClickBank
Go to Paypal site...log in...go to....
-Resolution Center
-Transaction Dispute
or
- (click)Report a Problem
- (click) Item dispute: I did not receive an item I purchased or the item I received is significantly not as described
- (click) continue
- enter/type your transaction ID
from there just follow the instructions and explain your concerns

It is more or less the same with ClickBank:

For sure you have a Receipt for your ClickBank Order #_______

-Please read:
If you need additional customer service ClickBank will be happy to assist you.
To make a customer service inquiry with regard to this purchase, please visit: _________

- or go and report your concerns at http://www.clickbank.com/csinquiry.html

All the best and good luck

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