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  • Report:  #804975

Complaint Review: ThePetStoreOnline.com

ThePetStoreOnline.com I paid for my item, never received it, can't get in touch with them, but they still advertise to rip others off! Internet

  • Reported By:
    Karen — Franklin Tennessee United States of America
  • Submitted:
    Mon, December 05, 2011
  • Updated:
    Mon, December 05, 2011

I ordered a PetSafe Bark Control Bird House from ThePetStoreOnline.com, on Nov. 1, 2011.  I got a confirmation email right away.  Since then, I have tried to contact them to get a status of my order.  I called around 2pm.  The answering machine said the store hours were 9 - 4 and to call back.  I tried again the next day and the recording said that number couldn't be reached from my location.  So I drove to another location and continued to get the same message.

I'm going to try to get my credit card company to get my money back from them, but I really think this company's web site should be shut down.  Not sure how to get that done.

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