Thermal Shield, LLC Joe Storione Warranty Failure After Incorrect Replacement Window Installation Warminster, Pennsylvania
Vinyl replacement windows that were incorrectly sized and were installed them anyway using a piece of wood to finish the gap.
Owner offered to pay me for paint to cover the wood. Company doesn't warrant any business from ANYONE. Failed to return repeated calls and owner finally appeared to stand by his companies ridiculous work after complaints to BBB. This company does not respect the customer and when confronted with ridiculously overpriced, substandard workmanship they
cut and run.
Shameful that the salesman spoke glowingly about their warranty work and the fact that they have all these guarantees. Guarantees don't carry water if they have no plan on honoring them. Now I have overpriced, wrong sized windows in the house and no way to remedy it but take them to court. Sad that miss measured windows (their tech took the measurements) were installed and even after being shown the lack of fit that the owner wouldn't take responsibility.
SPEND YOUR MONEY ELSEWHERE!!!