Complaint Review: Thermo Burn Club

This company offered a free trial of cbd oil. Only had to pay $5.95 for shipping. Ea time I clicked next, my total was $5.95. When the transaction was completed, I saw they charged me for some pills I did not order. That charge was for $54.90. I tried to call them on the number they provided but the phone would go dead after being on hold for 10 minutes. I tried calling 3 times. I finally decided to call my bank to stop the payment. That's when I saw the second charge of $85.90. Interestingly enough, it doesn't look like they charged me the 5.95 for shipping. I have no idea what the 85.90 is for. The bank cannot cancel the transactions until they settle. I made another effort to contact this company. Calling is useless so I submitted an email through their 'Contact Us' page. Again, I tried several times and was unsuccessful. Each time I submitted my request, I received the error message "Failed to send your message. Please try again later or contact the administrator by another method". I tried calling the number provided without success. I am not sure what other method to use or who the administrator is for that matter.