Think A Little Different Failing to return money after a money return request ripoff Phoenix Arizona
This bunch of thieves do not intent to return my money. I stupidly fell for your infomercial (which now I taped for evidence in court) and I sent my hard earned money to this bunch of thieves for the amount of $110.10 on 22 August 2005 for some worthless brochure and DVD's. I returned the worthless merchandise back and I still haven not recived my refund money. Today is November 28, 2005 (3 months later) and I still do not have my money back. Obviously this thieves have no intention of returning my money back as advertised. I had called them over the phone over 10 times. I talked to "wayne, Jason and Karvel? several times and they always say the check is in the mail. I am looking for a lawyer to get this people. If you are a lawyer or know of one, please tell him to contact me by using the rebuttal box below. I am not after any settlement money, the lawyer can keep all the money. I only want them to return my money and bring hell to this bunch of thieves. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Jose Montgomery, West Virginia
U.S.A.
1 Updates & Rebuttals
Megan Smith
Tempe,Arizona,
U.S.A.
100% Client Satisfaction
#2UPDATE Employee
Fri, December 28, 2007
I can totally understand your frustration. As a company we strive to satisfy 100% of our customers and make sure that we fulfill on everything that was promised. Reading through your report it seems that you have slipped through the cracks. We have over 100,000 satisfied students and our goal as a company is to ensure total client satisfaction.
I just took over the client satisfaction department and I want to make certain that we do handle every student with the best service and education available. If for any reason you feel that you have not received the level of satisfaction that is up to our standards or yours please contact me immediately for resolution. I will be able to settle any issue or answer any questions you may have. Please email me at satisfaction@deanenterprisesllc.com and I will get back to you within one business day. Please feel free to contact me at my office as well, 1-800-489-7003, for any satisfaction concerns. If you do not speak to a live person please leave a detailed message and I will follow up with you within 24-48 hours of your call.
Megan Smith
Client Satisfaction Director