Think A Little Different ripoff Phoenix, Arizona
I been trying to get a refund to since May 06. I had to contact BBB on them before I was able to get in contact with them because they change companys on me. Now I been talking to Carvel the Quality Manager..at 1 800 544 8482 ext 111 for so long...First I thought they gave me a good deal by giving me another year free but that was supposed to be up in the 90 days and that has been a good 2 weeks ago. So now Im asking for a refund and they told BBB that I dont meet the requirments which is BULL. Now I have to fight them in court If they dont want to give my money back..PLEASE YALL DO NOT do business with them!!! nights baltimore, Maryland
U.S.A.
1 Updates & Rebuttals
Megan Smith
Tempe,Arizona,
U.S.A.
100% Client Satisfaction
#2UPDATE Employee
Fri, December 28, 2007
I can totally understand your frustration. As a company we strive to satisfy 100% of our customers and make sure that we fulfill on everything that was promised. Reading through your report it seems that you have slipped through the cracks. We have over 100,000 satisfied students and our goal as a company is to ensure total client satisfaction.
I just took over the client satisfaction department and I want to make certain that we do handle every student with the best service and education available. If for any reason you feel that you have not received the level of satisfaction that is up to our standards or yours please contact me immediately for resolution. I will be able to settle any issue or answer any questions you may have. Please email me at satisfaction@deanenterprisesllc.com and I will get back to you within one business day. Please feel free to contact me at my office as well, 1-800-489-7003, for any satisfaction concerns. If you do not speak to a live person please leave a detailed message and I will follow up with you within 24-48 hours of your call.
Megan Smith
Client Satisfaction Director