Thornton Cable Fraud, Fake, Theft Thorton Colorado
Purchased a motorola hd/dvr 13 March and after following the directions to setup the box and calling Septrum cable I was informed that my cable provider does not support motorola systems. I contacted the support email and did get a RMA # to make an exchange for a Cisco product (supported by Spectrum in my area). I shipped the box back following their directions, must use Fedex or UPS (the address after looking this up is a UPS store).
After about 2 weeks I called asking about the exchange process and each time I had to leave a phonenumber and email address. I made several phone calls to the company's number and with my last call the person answering stated "this is just an answering service, not the company's number".
I have made one more attempt at contacting the company to get refunded before contacting the BBB in the company's area and the local sheriff for theft.
The owner of Thornton Cable listed on the Colorado secretary of state is Bianchini Jeffery and his listed work address is 871 Thornton Parkway Suite 138 Thornton, Colorado 80229
Under filing history and documents on the secretary of state web site the business has received two notices to renew the business license. This company is FRAUD. Do Not Buy from this company.