Complaint Review: Thousand Trails

Thousand Trails offered my wife's elderly grandparents a "free getaway weekend" for us to use.

When we got to the gate, late at night with 3 children sleeping in the back, we were told we had to pay to get in but would be reimbursed after we attended the "welcome center" orientation... (SALES Pitch presentation).

We paid because if we didn't it would have been a 2-3 hour drive home in the dark.

While paying $186.00 for a 3 day, 2 night stay in a reasonably nice cabin would not be a bad deal if you were expecting to pay for it... We were told by Thousand Trails employees that it would be free.

We we never reimbursed! When we called the park manager, she suggested we get the $ back from my wife's grandparents because they booked the "weekend getaway" wrong for us.

Keep in mind that her older grandparents paid Thousands of Dollars for a lifetime VIP membership. They paid extra for the VIP so family can use their membership to get these free "getaway weekends".

Don't beleive the sales pitch. Don't buy a membership. Save money and buy yourself an acre of land in the country to camp on.

No One at the park knew what anyone else was talking about. I think if they all act confused enough, long enough, most people just give up and pay.

Read the other posts. It is absolutely true that the sales office says one thing, but the "rangers" say something else completely.

What a Rip Off.

Truthadvocate
Virginia Beach, Virginia
U.S.A.