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  • Report:  #1003534

Complaint Review: thredUp

thredUp thredUp Inc. Steal, lie and claim to misplace your items. San Francisco, California

  • Reported By:
    Christine — Lyndeborough New Hampshire USA
  • Submitted:
    Sat, January 26, 2013
  • Updated:
    Sat, January 26, 2013

My story is similar to the others here on ripoff report. I sent in a bag of clothes that where in like new condition and of good name brands. Out of about 20 items they accepted 2 and claim that the rest were to worn, had stains or was pilling etc. ThredUp does not return unaccepted items so count it as a loss. They have no proof that they actually sent your items to a charity it is just their word against your loss. The items they give you credit for are not the items of most value. 

As a purchasing consumer the quality is not that great either. We bought a zip-up knitted Gymboree sweater for our daughter, which was faded and not worth the full price they where selling it for ($16).  As a new customer we got $10 off our first purchase and it ended up being $6 (it's real worth for the condition). I will NEVER use this business again. I could have given this clothes to my local consignment and received more for my efforts. What a Ripoff!. 

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