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  • Report:  #235117

Complaint Review: Threedom Sales - Points Across America

Threedom Sales - Points Across America Door-to-Door Magazine Sales ripoff Whitesboro Texas

  • Reported By:
    West Chester Pennsylvania
  • Submitted:
    Thu, February 08, 2007
  • Updated:
    Sun, March 04, 2007
  • Threedom Sales - Points Across America
    P.O. Box 766
    Whitesboro, Texas
    U.S.A.
  • Phone:
    903-429-3300
  • Category:

This company consists of nobody but liars and cheats. I ordered a year's continuation to my subscription to People magazine in September. When January came and I received notices saying that my subscription had expired, I called Points Across America. My message was not returned, so I called back and received an answer. I was told that they do not even CARRY People magazine and that I had been subscribed to Caribbean Life & Travel. Close enough, I guess! I was also given the names of the only two magazines that they actually carry in that category. The salesman was carrying a card that listed AT LEAST 20 titles in the category, including People. He made continuous efforts to sell me several of those "false subscriptions." I was told by customer service that a check would be mailed to me within a few business days. The check was "mailed" on January 24. It is now February 8 and I have yet to receive the refund and I am unable to get a returned phone call from the manager - maybe because her SIX hour business day is filled with complaints similar to mine. This company is a JOKE.

Tracy
West Chester, Pennsylvania
U.S.A.

1 Updates & Rebuttals


Kelly

Gainesville,
Texas,
U.S.A.

Awaiting check to clear

#2REBUTTAL Owner of company

Sun, March 04, 2007

Ms. Spinelli was sold a magazine that our office does not carry. In turn we issued her a full refund on 1-24-07. After about a 9 days she called and stated she had not recieved her refund. We stopped payment on that check, issued another one and sent it certified. We are still awaiting that check to clear her account. We will update you ASAP on when that check gets cashed by Ms. Spinelli.

Thank you

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