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  • Report:  #1504682

Complaint Review: THRIVE MARKET

THRIVE MARKET I thought I was getting a one month membership California

  • Reported By:
  • Submitted:
    Thu, February 04, 2021
  • Updated:
    Thu, February 04, 2021

To make an order and was then charged for a one year subscription. I have tried to cancel membership. Thrive Market refuses to close my membership and refund my money. They offered a partial refund but then did not honor that either and I told them I won't order from them anymore as I found same products at local stores and on Amazon for less and they charged me $59.95 membership fee to get exclusive "wholesale" deals that they don't truly offer.

This business does not practice ethical business practices. The rules are in very small print and reads as though it would charge as a monthly membership and I was fine to pay for one month as I was only making the one order. I found the one product on sale on their site for the right price to have made that single purchase worth spending a one month member fee on. I was then charged for a year. I also have never received the promised $20 credit either. Customer Support does not listen to customer concerns and they make unauthorized charges on your credit card.

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