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  • Report:  #1246814

Complaint Review: Thryve Fitness Solutions

Thryve Fitness Solutions HIGH PRESSURE SALES-NOT FITNESS SPECIALISTS CLEAR LAKE TEXAS

  • Reported By:
    Diane — League City Texas USA
  • Submitted:
    Thu, August 06, 2015
  • Updated:
    Thu, August 06, 2015
  • Thryve Fitness Solutions
    3295 River Exchange Drive
    Peachtree Corner suite 216, Georgia
    USA
  • Phone:
    404-263-0338
  • Category:

In May of 2015 I joined Blast Fitness in Clear Lake Texas. Part of the initial benefit was a free personal training session. My daughter and I both joined at the same time and signed up at the same time for our "free" session. There was no free session. Just a high pressure sales pitch to join the Thryve Fitness Solutions training contract. Frank was the "manager" at that time and signed us up together. We originally had Frank as out trainer. Then were were switched to Brian. Brian quit. Then Frank quit. Then were were assigned to Laura. Laura then stated during our initial session that she would most likely take over for Frank. She completed two sessions and then said she had no trainer available and to wait to hear from her before scheduling a session online. I called her twice and did not hear back. I then called to request cancellation as I did not feel I was being provided what I had contracted for. Skipping sessions is not good. Changing trainers repeatedly is not good. Hearing about personal problems they are having is not good. I wanted out. I did not request a refund at that time. I just wanted to cancel. The trainers complain about not being paid, About how they are overworked and underpaid. I was advised I would be given instruction on weight machines as ny goal was to gain strength. That never happened. I was on the floor or doing squats. I am so disappointed that I even got involved with this group. I understand getting paid for your service but there was NO SERVICE. How can a company promise you a service not provide it, and then say I am bound to the contract but not them? Now they want to provide me a trainer. Im sure it will be more of the same. No thanks! DONT JOIN THRYVE FITNESS

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